Do you need receipt for GoPro warranty?

For warranty evaluation, your product must be accompanied by an explanation and receipt. All shipping for warranty evaluation must be pre-paid and insured. GoPro cannot be liable for lost in-bound packages..

Where do I find my GoPro serial number?

The serial number is etched on the rear of the device. Your serial number will be 15 characters in length, and start with “A12813.”

Does GoPro cover water damage?

Upon contacting the gopro support team they informed me that there is no warranty for water leak, well you are selling a ‘waterproof’ camera but you don’t cover waterleak, its not that i am out of warranty but they never do cover water damage.

Can you track a stolen GoPro?

We do not have a way to locate lost/stolen GoPro items. Do you happen to have the serial number of the camera? If you reach out to our Support Team at https://gopro.com/help/ContactUs, they can create a record of the lost camera.

How do you check if GoPro is real?

There are two ways to determine which GoPro model you have.

1. Look on the camera body. Most models have their model number printed on the outside of the body.
2. Look for the serial number. Below, find a detailed chart to help you find and decipher the serial number from your GoPro.

Can you reset a GoPro?

Press the [Mode button] repeatedly, until “RESET” is highlighted at the bottom of the list, then press the [Shutter button] to select. Press the [Mode button] to highlight “RESET,” then press the [Shutter button] to confirm and restore the camera to Factory Settings.

Which is better GoPro black or silver?

The highest framerate available on the Silver is 60 frames per second at the 1440p resolution. On the Black, you can get up to 240 fps (in 1080p, 960p, and 720p). So if you’re looking to shoot slow-motion footage, the Black is a much better option.

Are all GoPros waterproof?

Yes, all current GoPro models (Hero10, Hero9, Hero8, Max, Hero7, Hero7, and Hero5) are waterproof. They don’t require an additional case for depths up to 33 feet (10 meters), with the exception of the Max – which is waterproof to just 16 feet (5 meters).

How do I update my GoPro? Download and install the GoPro app (Apple App Store | Google Play Store) on your compatible mobile device. Ensure that your camera is fully charged. Pair your camera with the GoPro app. Once paired, the GoPro app will prompt you that a camera update is available; follow the on-screen prompts to perform the update.

Does GoPro warranty cover loss?

Every GoPro comes with a 30 day money back guarantee and a one year GoPro warranty that covers manufacturer defects. This doesn’t cover accidental damage if you drop your camera or if it falls into water without a case on it.

How do you connect your GoPro to your phone?

Open GoPro Quik: From the home page, tap the icon in the top left corner. Tap on [Add A Camera] (iOS), [Camera] (Android). Tap on [HERO6 Black].

Go back to GoPro Quik:

1. Tap [Pair] to connect via Bluetooth.
2. Then tap [Join] to connect to the Wi-Fi on your camera.

How can I extend my GoPro warranty?

MAX

1. Go to Contact Us on GoPro Website.
2. Fill in the necessary details under CONTACT US &
3. Choose an option between CHAT & REQUEST A CALL.
4. GoPro shall share troubleshooting tips over email/phone/chat.

Can I get my GoPro fixed?

We can now fix your favorite camera. Bring in any generation GoPro and we’ll fix it!

Why can’t I connect my GoPro to my iPhone?

How do I get my GoPro videos on my iPhone? About This Article

1. Power on your GoPro.
2. Enable pairing mode on your GoPro.
3. Download the GoPro app from the App Store on your iPhone.
4. Open GoPro.
5. Pair your GoPro app on your iPhone with your GoPro camera (if they aren’t connected already).
6. Tap the 3×3 grid icon next to the red circle.
7. Tap a video to select it.

Why is my GoPro not pairing? Android Devices

Delete the Bluetooth and Wi-Fi entries in your device’s settings, using the instructions below, before attempting to re-pair to your GoPro. Attempt to pair the camera to the app again by putting your camera into pairing mode and selecting “Add Camera” in the Camera menu.

What do you do if you lose your GoPro?

Can a stolen GoPro be tracked?

In case someone calls in and reports a camera with the same serial number, we could potentially let you know. Thanks! Sorry to hear about what happened. We do not have a way to locate lost/stolen GoPro items.

Can I find my stolen GoPro?

To locate your lost GoPro, you can use the Locate Camera feature, download the LightBlue app, track images by serial number, or check Facebook groups for found GoPro cameras.

Does GoPro have GPS tracking?

To record GPS data, your GoPro needs to lock onto a GPS satellite signal. Once GPS found and locked, you will see the GPS icon turn solid on the camera display in the camera dashboard screen (HERO10 on the left and HERO5 on the right).

Can you track a GoPro?

How do I locate my GoPro? To locate your lost GoPro, you can use the Locate Camera feature, download the LightBlue app, track images by serial number, or check Facebook groups for found GoPro cameras.

How long can a GoPro stay underwater?

Waterproof Depth Ratings for GoPro Cameras

GoPro Model	Waterproof Depth Rating (without external housing)
HERO10 Black	33 feet / 10 meters
HERO10 Black Bones Edition	Not waterproof or water-resistant.
HERO9 Black	33 feet / 10 meters
HERO8 Black	33 feet / 10 meters

• Apr 12, 2022

Can go pros go in water?

Yes! Starting with the GoPro HERO5, all GoPro HERO models are waterproof up to 33 feet (10 meters). The GoPro MAX is a slight exception in that it is only waterproof up to 16 feet (5 meters). GoPro did not build the older generations of GoPro cameras to be waterproof or even water-resistant.

What happens if I lose my GoPro?